1. Introduction
GAVELS EDUCATION is committed to protecting user privacy and handling data responsibly in accordance with applicable laws and best practices for educational platforms.
2. Information We Collect
- Personal details: full name, phone number, email address, and address (if required).
- Academic details: selected course, enrollment information, and student activity records.
- Payment details: transaction ID, payment status, and gateway reference information.
- Technical details: browser, device, IP, and session data for security and performance.
3. How We Use the Information
- To process admissions, enrollment, and student support requests.
- To communicate via phone, SMS, WhatsApp, or email regarding classes and updates.
- To issue receipts, confirm payments, and manage learning access.
- To improve platform quality, security, and user experience.
4. Data Protection and Security
We implement reasonable administrative and technical safeguards to protect student information from unauthorized access, misuse, alteration, or disclosure. Access to sensitive data is limited to authorized staff.
5. Payment Gateway Usage
Online payments are processed through secure third-party gateways, including Razorpay and PhonePe. GAVELS EDUCATION does not store full card or UPI credential details on its own servers.
6. Third-Party Services
We may use trusted third-party tools for analytics, payment processing, messaging, and infrastructure. Such providers are expected to maintain confidentiality and security standards.
7. Cookies
Our website may use cookies or similar technologies to improve navigation, remember preferences, and analyze site performance. Users can control cookies through browser settings.
8. Changes to This Policy
We may revise this Privacy Policy from time to time. Updated policy terms become effective once published on this page.
9. Contact Information
For privacy queries, correction requests, or complaints, please contact GAVELS EDUCATION through the official contact details available on our website.